Shipping & Payment Info

At Razoa Jewelry Boutique, we are committed to ensuring that your purchase arrives safely and promptly. Please review our delivery policy below:

- All orders are processed within 4 business days. Orders are not shipped or delivered on weekends or holidays.

- If we experience a high volume of orders, shipments may be delayed by a few days. We will notify you via email should there be any significant delays.

- *Domestic Shipping*:

- Standard Shipping: $15, estimated delivery time 5-7 business days.

- Express Shipping: $18, estimated delivery time 3-5 business days.

- *International Shipping*:

- Rates vary depending on the destination. Estimated delivery times range from 10-20 business days. Please note that international shipping may be subject to customs delays.

- Once your order has been shipped, you will receive a confirmation email with your tracking number. You can use this number to track the status of your delivery on the carrier’s website.

- Please ensure that all shipping information is correct. We are not responsible for orders delivered to incorrect addresses provided by the customer. Should an error occur, please contact us immediately at Email: amazingheightsonline@yahoo.com or phone +61403581765.

- If your package is lost or damaged during shipping, please contact us within 14 days of the expected delivery date. We will work with the carrier to resolve the issue as quickly as possible.

- We are not responsible for delays caused by unforeseen circumstances such as natural disasters, strikes, or other disruptions beyond our control.

- Razoa Jewelry Boutique is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

- For your security, certain high-value orders may require a signature upon delivery. You will be notified if this applies to your order.

- If you have any questions about our delivery policy, please contact us at Email: amazingheightsonline@yahoo.com or phone +61403581765. We are here to assist you with any concerns you may have regarding your order.